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Verify that the computer can reach a DNS server that hosts the DNS zone of the target domain or can resolve DNS names in that domain.
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When you type the domain name, make sure that you type the DNS name and not the NetBIOS name. Restart the computer that you are trying to join to the domain to make sure that there are no latent connections to any of the domain servers. Disconnect all previous connections to the server or shared resource and try again. Multiple connections to a server or shared resource by the same user, using more than one user name, are not allowed. ResolutionĪdditionally, restart the computer before you try to join the computer to the domain. When you type the domain name, make sure that you type the DNS name and not the NetBIOS name.Īn operation was attempted on a nonexistent network connection. Please verify this client is configured to reach a DNS server that can resolve DNS names in the target Domain. To verify this, you can run one of the following commands: nltest /dsgetdc: /forceĪn attempt to resolve the DNS name of a domain controller in the domain being joined has failed.
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Make sure that the correct DNS server is configured on this client as the preferred DNS, and that the client has connectivity to that server. For example, if the DNS name of the target domain is, make sure that you enter instead of the NetBIOS domain name of "contoso."Īdditionally, verify that the computer can reach a DNS server that hosts the DNS zone of the target domain or can resolve DNS names in that domain. When you type the domain name, make sure that you type the Domain Name System (DNS) name and not the Network Basic Input/Output System (NetBIOS) name. Please verify this client is configured to reach a DNS server that can resolve DNS names in the target domain.
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Networking error messages and resolutions Error 1Īn attempt to resolve the DNS name of a DC in the domain being joined has failed. Windows clients log the details of domain join operations in the %windir%\debug\Netsetup.log file. This article also provides troubleshooting suggestions for these errors.Īpplies to: Windows Server 2016, Windows Server 2012 R2 Original KB number: 4341920 Where to find the Netsetup.log file
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This article describes several common error messages that can occur when you join client computers that are running Windows to a domain.
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